About 2C
2C is a research and consultancy firm established in 1999 specializing in questions where users are key. No good website, software, mobile telephone or coffee machine has ever been developed without involving the actual users.
Consultancy and research institute
You are at the right place if you or your organisation is focused on the needs of your end users. 2C provides consulting services when you want to adjust your services, products or websites. We help you focus on the end users, customers and their needs thereby providing you with improved service and revenue.
User specialist
2C is expert in the field of involving users and investigating the user experience and user friendliness of communication tools like websites, services and products. 2C then gives advice how to adjust the site, product or service to the needs of the end user. 2C provides practical recommendations and advice, which you can use right away.
The team of 2C consists of eight fulltime usability experts. In the last few years, more than 150 clients asked 2C for advice. Our clients are diverse and vary from local authorities to commercial stock market listed companies.
Services
2C provides various services:
- Research & Testing (testing with participants, concept test, expert review, card sorting , focus group, online survey)
- Advice & Assistance (participation in project team, personas, interaction design, recruiting participants, writing text, , workshops)
Usability Award
In 2000, 2C started to organise the yearly Usability Award, a prize for the most user-friendly website of the Netherlands. Nowadays the Usability Award is an independent prize, in which the public as well as usability experts from the Netherlands decide which website wins the Award.
More information?
If you are interested in the services of 2C or if you want to know more about the specific options available, please feel free to contact us.

